Our product is a web-based platform used by companies to evaluate customer satisfaction and manage customer relationships. It aims to measure customer satisfaction and service quality by asking various questions to customers. Your customers can evaluate your service that you provide via text message (SMS). They can also evaluate your company from QR Code, Kiosk, Touch Screen, Internet Site and Mobile Applications. Survey that organized with dynamic visual objects from the Admin panel is presented to your customers.
The company must have extensive experience in developing web-based platforms for customer relationship management.
The software must comply with industry security standards to protect customer data.
The platform should be capable of handling large-scale customer interactions.
A well-designed and easy-to-use interface should be ensured for both customers and administrators.
The system should integrate seamlessly with various digital channels, including SMS, QR codes, kiosks, websites, and mobile applications.
Customers can write reviews and ratings after their orders, helping others make informed decisions.
The survey and reporting structure should be dynamically adjustable via the Admin panel.
The software is designed to provide businesses with a comprehensive tool for evaluating customer satisfaction and improving service quality. It enables real-time feedback collection through multiple digital channels and delivers actionable insights through detailed reporting.
